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Returns & exchanges

I gladly accept cancellations within: 24 hours of purchase.
Because this is a custom print, I don’t accept returns or exchanges.
I understand things change, and sometimes your customers may change their minds after you have placed an order.  Please reach out to me ASAP to cancel your order and I’ll do my best.   
If your order has already printed and shipped, I’m unable to cancel and issue a refund.  If your order has not been printed and shipped yet, I will work with you on a resolution. 
Refunds may be in the form of a gift card / account credit to use on a future purchase.

I don’t create artwork or edit artwork, just print. Make sure your image is high resolution and sized correctly.
Make sure you upload a transparent PNG file that is 300DPI or higher for the best printing results.
I am NOT responsible for pixelated artwork or backgrounds that print with your image.  If you need a single color removed (ie: Black or White) I can do that, but that will remove it from the entire image.
  

PLEASE READ CAREFULLY BEFORE ORDERING
ALL FILES MUST BE SIZED & UPLOADED IN 300DPI
WE ARE NOT RESPONSIBLE FOR PIXELATED OR BAD ARTWORK.

(DO NOT MIRROR ARTWORK)

IMAGES WE ACCEPT
– We recommend PNG for high-quality prints
– We also accept vector images such as AI, PDF, EPS.
– We can NOT print a JPG file.
– For PNG, resolution 300 DPI or above is recommended.
– Please remove the background and send us the image once you get the email with the upload link.

Our transfers work on Any Garment(Cotton, Polyester, etc) Any Color (Dark or Light). Keep in mind DTF is white glue in the back.

Our transfers require a heat press or iron that closes and pressure can be adjusted.

Also, the quality of the transfer depends on the quality of the file you upload. Please use files that meet the file format and recommended resolution above. If you have questions please message us before ordering. We have a no refund policy so we try to get things right before we print.

We LOVE to hear what you think about our transfers; we want our reviews to speak for themselves! Our goal with every purchase is to provide the highest quality products and ensure the smoothest possible service.

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